Clinerion: Klaudia, you joined Clinerion at the very start. Could you please let us know how you’ve seen the company evolve over the years, and where do you think we are now heading at?

Klaudia Keller: I want to say one word about the beginning: it started big! 

The precursor to Clinerion was a company which started with a great idea. The founder wanted to create a multi-layered platform with many integrated features, for use in the clinical trial industry.

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But at a certain point it was realized that that business wasn't sustainable and needed a refocus. A new CEO took over and started to streamline and redimension the company, with a focus on the product that later became Patient Network Explorer. And so Clinerion was born.

The next phase was very interesting. The restructuring had been a big challenge for everyone, as of course it meant a reorganization of the team. Some colleagues left and new ones joined. Today, we are a great team, expanding quickly again, and working closely together to achieve all our goals in terms of expanding the patient network and providing our services to the industry. As regards the future: we look forward to keeping going forward in this direction!

We get more and more feedback from our system’s users and can translate that into quality improvements. Product design is something we are continuously working on. But at the center of it all is the patient.

Clinerion: You work closely with hospitals to support them with the Clinerion server implementation, and you make sure data is harmonized in our system, across all countries and hospitals. In your daily activities, what do you like the most? And on the other hand, what are the most challenging issues?

Klaudia Keller: What I really like is the diversity of tasks we deal with. There are so many things to consider and manage, on a daily basis. Personally, I have a professional medical background, but also experience working in multiple languages. In addition to that, I am very familiar with Clinerion’s application, which makes my job a perfect environment to work in! 

As for our challenges, I like to use the metaphor of my “morning bike routine”: crossing the busy square in front of the Basel train station is quite an experience! Cars, bikes, pedestrians and trams, all moving fast, in different directions. The analogy to our installation projects is that we operate in an environment where a lot of variables come into effect. We have a project plan, we know the start and endpoint, but, on the way, we meet lots of surprises every day.

In addition, we train partner hospitals and data providers on the use of Patient Network Explorer and help them understand the benefits. Patient Network Explorer is a great tool that they can use for their own research projects. 

All in all, I am really happy about how everything has evolved over the years. It has been an interesting and fulfilling journey – and I believe we are on a great path!